1. Introduction
Welcome to the website of Langa Langa Tented Camp (“Langa Langa”, “we”, “us”, or “our”).
These Terms of Service govern your use of our website and any enquiries, bookings, services, or interactions made through it. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use the website.
2. Business Information
Business Name: Langa Langa Tented Camp
Email: admin@langasafaris.co.za
Phone: 063 337 9415
Physical Address: Shaws Gate, Sabi Sands, hazyview, 1242
3. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
You may not:
use the website in any way that is unlawful, fraudulent, or harmful;
attempt to gain unauthorised access to the website, server, or related systems;
introduce viruses, malware, or harmful code;
misuse contact forms, booking tools, or enquiry features;
copy, reproduce, or exploit website content for commercial purposes without written permission.
4. Website Content
We aim to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content, descriptions, pricing, availability, images, or other information will always be complete, current, or error-free.
We reserve the right to change, update, or remove content at any time without prior notice.
5. Bookings and Enquiries
Submitting an enquiry through our website does not guarantee a reservation.
All bookings are subject to:
availability;
confirmation by Langa Langa Tented Camp;
receipt of any required payment or deposit; and
any specific booking terms provided at the time of reservation.
We reserve the right to refuse or cancel a booking where necessary, including in cases of pricing errors, availability issues, suspected fraud, or breach of these Terms.
6. Rates and Payment
Rates displayed on the website, where applicable, are subject to change without notice unless confirmed as part of an accepted booking.
Payment terms, including deposits, balance payments, and due dates, will be communicated during the booking process or in your booking confirmation.
Failure to make payment within the required time may result in cancellation of the booking.
7. Cancellations and Refunds
Cancellation, amendment, and refund terms may vary depending on:
the rate booked;
the booking channel used;
the timing of cancellation; and
any seasonal or promotional conditions.
Applicable cancellation and refund terms will be communicated at the time of booking. Guests are encouraged to review these carefully before confirming a reservation.
8. Guest Responsibilities
Guests are responsible for ensuring that:
all information provided during booking is accurate and complete;
they comply with camp rules, safety instructions, and staff guidance;
they respect the property, wildlife, other guests, and the surrounding environment;
they meet any travel, identification, health, or entry requirements relevant to their visit.
We reserve the right to refuse accommodation or remove any guest whose behaviour is unsafe, unlawful, disruptive, abusive, or damaging to property or others.
9. Activities and Experiences
Langa Langa may offer access to safari activities, guided drives, or third-party experiences. Participation in any activity is at your own risk, subject to applicable safety rules and conditions.
Some activities may:
be weather dependent;
require advance booking; and advance payment.
be subject to age, health, or fitness restrictions; or
be operated by third-party providers.
We reserve the right to change, substitute, postpone, or cancel activities where necessary for safety, operational, environmental, or other reasonable reasons.
10. Health, Safety, and Wildlife
Langa Langa Tented Camp is located in a natural safari environment. By visiting the camp or participating in activities, you acknowledge that wildlife, terrain, weather, and remote conditions may involve inherent risks.
Guests must follow all instructions given by staff, guides, or service providers at all times. Failure to do so may result in removal from an activity or from the property.
11. Liability
To the fullest extent permitted by law, Langa Langa Tented Camp, its owners, employees, agents, and service providers shall not be liable for any loss, damage, injury, delay, expense, or inconvenience arising from:
use of the website;
reliance on website content;
booking errors caused by inaccurate information supplied by the guest;
cancellation or unavailability of services;
interruption of activities;
theft, loss, or damage to personal belongings; or
events beyond our reasonable control.
Nothing in these Terms excludes liability where it cannot lawfully be excluded under applicable law.
12. Third-Party Services and Links
This website may contain links to third-party websites, booking tools, payment gateways, social media platforms, or service providers. We do not control and are not responsible for the content, policies, availability, or practices of these third parties.
Your use of third-party services may be subject to their own terms and policies.
13. Intellectual Property
All content on this website, including text, branding, logos, images, graphics, layout, and design elements, is owned by or licensed to Langa Langa Tented Camp unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or use any website content without prior written permission.
14. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
15. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. We may suspend, withdraw, or change all or part of the website without notice.
16. Force Majeure
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, severe weather, fire, flood, strikes, government action, power outages, transport disruption, disease outbreaks, or other unforeseen events.
17. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective or revision date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
18. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa. Any dispute arising from or related to the use of this website or our services shall be subject to the jurisdiction of the South African courts, unless otherwise required by law.
19. Contact Us
If you have any questions about these Terms of Service, please contact us:
Langa Langa Tented Camp
Email: admin@langasafaris.co.za
Email: bookings@langasafaris.co.za
Phone: 063 337 9415
Phone: 060 609 5171
